Privacy Policy

1. Introduction

Transcendence Consulting ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vilnadataanalytics.com (the "Site") or engage with our services.

We adhere to the General Data Protection Regulation (GDPR) and the Republic of Lithuania Law on Legal Protection of Personal Data. By accessing our Site or using our services, you consent to the practices described in this Privacy Policy.

2. Data Controller Information

Transcendence Consulting is the data controller responsible for your personal data.

Our contact details:

• Address: F. Vaitkaus g. 15, Šiauliai, 77104 Šiaulių m. sav., Lithuania
• Phone: +37041383944
• Email: info@vilnadataanalytics.com

3. Types of Data We Collect

We may collect the following types of personal data:

3.1 Personal Identification Information

• Name
• Email address
• Phone number
• Company name and position
• Mailing address

3.2 Technical Data

• IP address
• Browser type and version
• Device information
• Operating system
• Time zone setting
• Pages visited on our Site
• Time spent on those pages

3.3 Communications Data

• Information you provide when filling out forms on our Site
• Information you provide when corresponding with us by email, phone, or otherwise
• Survey responses

4. How We Collect Your Data

We collect data through various methods, including:

4.1 Direct Interactions

You may provide us with your personal data when you:

• Fill out forms on our Site
• Request information about our services
• Subscribe to our publications
• Request marketing materials
• Provide feedback

4.2 Automated Technologies

As you interact with our Site, we may automatically collect technical data about your equipment, browsing actions, and patterns. We collect this data using cookies and other similar technologies. Please see our Cookie Policy for more details.

4.3 Third Parties

We may receive personal data about you from various third parties, such as:

• Analytics providers
• Business partners
• Public databases

5. Legal Basis for Processing

We will only process your personal data when the law allows us to. Most commonly, we will process your personal data under the following legal bases:

5.1 Consent

Where you have given explicit consent for us to process your personal data for a specific purpose.

5.2 Contract

Where processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

5.3 Legitimate Interests

Where processing is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

5.4 Legal Obligation

Where processing is necessary for compliance with a legal obligation to which we are subject.

6. How We Use Your Data

We use your personal data for the following purposes:

6.1 To Provide Our Services

• To register you as a new client
• To deliver consulting services
• To manage our relationship with you
• To respond to your inquiries

6.2 To Improve Our Services

• To administer and protect our business and website
• To analyze usage patterns and trends
• To develop new products and services
• To conduct research and analysis

6.3 Marketing and Communications

• To send you relevant content, newsletters, and marketing communications (if you have opted in)
• To inform you about services that may be of interest to you
• To invite you to events or webinars

7. Disclosure of Your Data

We may share your personal data with the following categories of recipients:

7.1 Service Providers

Third-party service providers who perform services on our behalf, such as IT services, email delivery, customer relationship management, analytics, and marketing services.

7.2 Professional Advisers

Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.

7.3 Regulatory Authorities

Government and regulatory bodies, law enforcement, courts, and other authorities who require reporting of processing activities in certain circumstances.

7.4 Business Partners

In the context of a business transaction such as a merger, acquisition, or sale of assets, your personal data may be transferred to the relevant third party.

8. International Transfers

We may transfer your personal data to countries outside the European Economic Area (EEA). Whenever we transfer your personal data outside the EEA, we ensure a similar degree of protection is afforded to it by implementing at least one of the following safeguards:

• Transferring data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
• Using specific contracts approved by the European Commission which give personal data the same protection it has in Europe.
• Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US.

9. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

10. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider:

• The amount, nature, and sensitivity of the personal data
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the data
• Whether we can achieve those purposes through other means
• The applicable legal requirements

11. Your Legal Rights

Under certain circumstances, you have the following rights under data protection laws in relation to your personal data:

11.1 Right to Access

You have the right to request a copy of the personal data we hold about you.

11.2 Right to Rectification

You have the right to request that we correct any incomplete or inaccurate data we hold about you.

11.3 Right to Erasure

You have the right to request that we delete your personal data in certain circumstances.

11.4 Right to Restrict Processing

You have the right to request that we suspend the processing of your personal data in certain circumstances.

11.5 Right to Data Portability

You have the right to request the transfer of your personal data to you or to a third party in certain circumstances.

11.6 Right to Object

You have the right to object to the processing of your personal data in certain circumstances.

11.7 Right to Withdraw Consent

Where we rely on your consent to process your personal data, you have the right to withdraw this consent at any time.

If you wish to exercise any of these rights, please contact us using the details provided in Section 2.

12. Complaints

You have the right to make a complaint at any time to the Lithuanian State Data Protection Inspectorate (SDPI), the Lithuanian supervisory authority for data protection issues (https://vdai.lrv.lt/). We would, however, appreciate the chance to deal with your concerns before you approach the SDPI, so please contact us in the first instance.

13. Third-Party Links

Our Site may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Site, we encourage you to read the privacy policy of every website you visit.

14. Children's Privacy

Our Site is not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and you believe your child has provided us with personal data, please contact us so that we can take necessary actions.

15. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.

16. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: info@vilnadataanalytics.com
• Phone: +37041383944
• Address: F. Vaitkaus g. 15, Šiauliai, 77104 Šiaulių m. sav., Lithuania